FAQs

Why do I need a referral?

Medicare legislation requires that you must have a valid referral when seeing one of our Ophthalmologists in order to obtain a rebate for the consultation fee. The referral may be from your General Practitioner or Optometrist and is valid for 12 months (or 3months if referred by another specialist medical practitioner).

If you are a new patient to our clinic, the referral will inform the Doctor of the reason for your consultation.

If you forget your referral, you can still be seen by the Ophthalmologist, but will not be able to claim your rebate until we receive the referral.

 

Will I be able to drive after my appointment?

It is recommended that you make arrangements NOT to drive home following your appointment. Either bring someone else along with you or use public transport.

Most eye conditions occur inside or at the back of the eye. In order for the Ophthalmologist to give you a comprehensive examination, dilation drops are instilled to make the pupils very large. The drops will blur your vision & make you quite sensitive to light.

If you have been referred to our clinic for conditions involving the eyelids or front of the eye, then you may not require the dilation drops.

 

I need surgery, how much will it cost?

The cost of surgery depends on the procedure needed. Once you have been examined by the Ophthalmologist they will discuss with you the best options for treatment. You will then be quoted by one of our friendly front desk staff about all costs involved.

If you have Private Health Insurance, most costs will be covered by your health fund (depending on your level of coverage).

Our Ophthalmologists regularly operate within the Public Healthcare System & we have an on-site operating theatre at our Broadmeadow Clinic for cost efficient surgery for uninsured patients.

 

Can I claim money back from Medicare & my Health Fund?

If you have a valid referral, you may claim a portion of your consultation fee back from Medicare alone – NO rebate from your health fund. Your health fund will however cover costs of any procedures performed in Hospital (depending on your level of cover).

For your convenience, if you have your bank details registered with Medicare we are able to claim online for you.

 

How long will my appointment take?

It is recommended that you allow at least 2 hours for your appointment.

Although we endeavour to make your waiting time minimal, it is our policy at EyeSpecialists to fit in Emergency Patients when required, which may prolong your visit. We appreciate your patience in this matter.

 

Is there parking?

Kotara

There is limited parking available within the car park.

Nelson Bay

There is limited car parking at the rear of the building. Please use the left hand side drive way to enter.

 

What should I bring to my appointment?

  • A referral
  • Your current pair of spectacles
  • A pair of sunglasses
  • Your Medicare & Health Fund details
  • A list of your medications & allergies

 

What will happen at my appointment?

Every time you visit one of our clinics, you will first be screened by the Orthoptist. The Orthoptist will perform a number of tests & will instil dilation drops before you see the Ophthalmologist.

 

What are Eye Specialists trading hours?

8.30am to 4.30pm Monday to Friday

 

What if I have an eye Emergency after trading hours?

It is recommended that you attend John Hunter Emergency Department and ask to see the Eye Registrar.

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Hunter Eye Hospital

KOTARA
29 Northcott Drive,
Kotara, 2289
T. (02) 4940 8255
F. (02) 4940 8252

NELSON BAY
91 Stockton Street,
Nelson Bay, 2315
T. (02) 4940 8255
F. (02) 4940 8252